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We are thrilled to announce the appointment of Susan Gibson as the new College Operations Manager at Ella Baché College. A qualified beauty therapist who completed her training with Ella Baché in 1992, Susan brings a wealth of knowledge and expertise, having over 10 years of experience in the Vocational Education and Training (VET) sector that will undoubtedly enhance our educational offerings and operational efficiency.
Susan's journey in the education field began with her academic foundation, having earned a Graduate Diploma of Adult and Vocational Education from Charles Sturt University and a Bachelor of Education and Training from Melbourne University. Her commitment to adult education has been a driving force throughout her career.
Before joining Ella Baché College, Susan held the position of Learning and Development Manager at Endota Wellness College, where she played a pivotal role in the strategic direction and compliant operations of the organisation. Her efforts led to the creation and implementation of key learning strategies that significantly increased learner engagement and retention. Additionally, she developed a highly effective induction program for trainers, ensuring that all educational staff met organisational objectives and compliance requirements.
Susan’s extensive experience also includes working at Pinnacle Safety and Training, where she delivered and assessed the Certificate IV in Training and Assessment. This role deepened her understanding of VET compliance legislation and the design of blended learning programs, which are crucial in today’s education landscape.
Her previous roles have equipped her with the skills to lead teams effectively and foster a nurturing learning environment. At the Australasian College, she excelled in overseeing the delivery of beauty therapy diplomas, ensuring that programs were implemented professionally and in compliance with all regulations. Her leadership was instrumental in boosting student retention rates, which rose from 57% to 86% during her tenure.
As the College Operations Manager, Susan is excited to bring her experience to Ella Baché College, focusing on enhancing the quality of education and expanding our program offerings. She believes in the importance of integrating industry needs into our curriculum and fostering strong relationships with stakeholders to ensure our students receive the best possible training.
Susan's passion for education, combined with her extensive background in the beauty and wellness sector, makes her the ideal leader to guide Ella Baché College into its next chapter. We are confident that under her leadership, the college will continue to thrive and prepare students for successful careers in the beauty industry.
Please join us in welcoming Susan Gibson to the Ella Baché College family! We look forward to the positive changes and innovations she will bring to our community.
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